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Terms & Conditions

Media Wall Solutions are proud to showcase first-hand what our customers have to say from the hard work and effort put in by the team.

Terms and Conditions

1. Introduction

1.1 Company Information: Media Wall Solutions is a legally registered entity in England.

1.2 Registered Office: Our registered office is located at Kemp House, 152-160 City Road, London, EC1V 2NX. Please note that this is not a showroom location.

2. Policies

2.1 Delivery & Collection: Specifics regarding the delivery and collection of our products.

2.2 Returns: Guidelines and procedures for returning purchased items.

2.3 Privacy: Our commitment to protecting your personal information.

3. Standard Terms and Conditions

3.1 Scope: These terms apply to all sales conducted via the internet and our physical shop.

4. Product Representation

4.1 Images and Dimensions: All images, whether photos or computer-generated, and dimensions provided are for illustrative and guidance purposes only. They are not part of any contract and should not be solely relied upon for contractual purposes.

5. Definitions

5.1 “Media Wall Solutions” refers to our company.

5.2 “Buyer” denotes the entity purchasing our goods or services.

5.3 “Conditions” encompass these terms and conditions.

5.4 “Contract” is the agreement formed by these terms for the sale and supply of goods/services.

5.5 “Goods” are the items described in the order.

5.6 “Order” is the buyer’s commitment to purchase goods/services.

5.7 “Price” indicates the cost of goods/services.

5.8 “Specification” covers the detailed description of goods/services.

6. Order and Sale Process

6.1 Acceptance: Orders become binding when accepted by Media Wall Solutions in writing.

6.2 Variations: Any changes to these terms must be agreed upon in writing by both parties.

6.3 Advice and Recommendations: Reliance on our advice is subject to the accuracy of information provided by the buyer.

6.4 Unsuitability: We are not liable for unsuitability issues if specific requirements are not communicated by the buyer.

7. Further Order Details

7.1 Buyer’s Responsibility: The buyer is accountable for the accuracy of the order and timely provision of necessary information.

7.2 Specifications: All specifications, unless altered for legal compliance, are our property.

7.3 Cancellation: Order cancellations or alterations are subject to our agreement and potential charges.

8. Pricing

8.1 Quotation Validity: Prices are subject to change after 14 days from quotation.

8.2 Adjustments: Prices may be adjusted to reflect changes in costs or buyer-requested specifications.

8.3 Exclusions: Price generally excludes transport, packaging, insurance, and VAT.

9. Payment Terms

9.1 Standard Terms: Payments are due 50% upon order placement and 50% on delivery, or 100% upfront.

9.2 Late Payment: Consequences include potential contract cancellation and interest charges.

10. Delivery

10.1 Agreement: Delivery occurs at a mutually agreed location.

10.2 Timeline: Delivery dates are approximate.

10.3 Failure to Accept Delivery: May result in storage charges or the sale of goods at the buyer’s expense.

11. Risk and Ownership

11.1 Risk Transfer: Risk transfers to the buyer upon delivery.

11.2 Ownership: Ownership passes upon full payment.

11.3 Fiduciary Relationship: Until full payment, goods are held in trust for Media Wall Solutions.

12. Returns

12.1 Policy: Returns are at our discretion and may involve restocking fees.

13. Warranties and Liabilities

13.1 Warranty Period: Typically 12 months from delivery, subject to the order’s specifics.

13.2 Exclusions: The warranty does not cover buyer-provided specifications, misuse, or alterations.

13.3 Limitation of Liability: We are not liable for loss/damage due to incorrect buyer information or non-adherence to safety guidelines.

14. Intellectual Property

14.1 Indemnification: We indemnify against intellectual property infringement claims, except those arising from buyer specifications.

15. Buyer’s Obligations

15.1 Indemnity: The buyer indemnifies us against losses arising from their actions.

16. Insolvency

16.1 Contractual Rights: We may cancel the contract or suspend deliveries in the event of the buyer’s insolvency.

17. General Terms

17.1 Force Majeure: We are not liable for delays beyond our control.

17.2 Law and Jurisdiction: These terms are governed by English law.

18. Privacy in Business Transactions

18.1 Commitment: We are committed to protecting your privacy in accordance with our stated policy.